Our Guarantee Policy

We stand behind every job booked through Promudi.AI:

Satisfaction Guarantee

If you're not satisfied with the work, we'll make it right or refund your money.

What's Covered

  • Work not completed as described
  • Quality issues reported within 48 hours
  • Provider no-shows
  • Significant deviations from quoted scope
  • How to File a Claim

    1. Contact support within 48 hours of service

    2. Describe the issue

    3. Provide photos if applicable

    4. Our team will review and respond within 24 hours

    Resolution Options

  • Provider returns to fix issues
  • Partial refund
  • Full refund
  • Credit for future services
  • Limitations

    The guarantee doesn't cover:

  • Changes you requested after booking
  • Issues not reported within 48 hours
  • Pre-existing conditions
  • Normal wear and tear
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