Terms of Service

1. Acceptance of Terms

By accessing or using Promudi.AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Promudi.AI is a platform that connects customers seeking home services with verified service providers. We provide AI-powered price estimates and facilitate bookings between customers and providers.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Customer Terms

As a customer using our Service, you agree to:

• Provide accurate information about your service needs
• Be available at the scheduled service time
• Pay for services as agreed upon booking
• Treat service providers with respect
• Report any issues within 48 hours of service completion

5. Provider Terms

As a service provider on our platform, you agree to:

• Maintain all required licenses and insurance
• Complete background verification as required
• Provide services as described and agreed
• Honor accepted bookings and quoted prices
• Communicate professionally with customers
• Comply with all applicable laws and regulations

6. Payments and Fees

All payments are processed securely through our platform. Customers agree to pay the agreed-upon price for services. Providers agree to pay applicable platform fees as outlined in the Provider Agreement.

Refunds are handled according to our Refund Policy and the specific cancellation terms agreed upon at booking.

7. AI Estimates

Our AI-powered estimates are provided for informational purposes and represent typical price ranges based on historical data. Final prices are determined by the service provider and may vary based on actual job requirements.

8. Prohibited Conduct

Users may not:

• Provide false or misleading information
• Circumvent the platform to avoid fees
• Harass, threaten, or abuse other users
• Use the Service for any illegal purpose
• Attempt to access other users' accounts
• Interfere with the operation of the Service

9. Limitation of Liability

Promudi.AI acts as a platform connecting customers and providers. We are not responsible for the quality, safety, or legality of services provided. Our liability is limited to the fees paid to us for the Service.

10. Dispute Resolution

We encourage users to resolve disputes directly. If that is not possible, we offer a mediation process through our platform. Any legal disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Termination

We reserve the right to suspend or terminate accounts that violate these terms. Users may close their accounts at any time by contacting support.

12. Changes to Terms

We may update these terms from time to time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@promudi.ai
Address: 123 Market Street, San Francisco, CA 94105