Privacy Policy

1. Introduction

At Promudi.AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We collect information you provide directly, including:

• Name, email address, and phone number
• Billing and payment information
• Address and location data for service delivery
• Profile information and preferences
• Communications with us and other users

Automatically Collected Information

We automatically collect:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and send related information
• Connect customers with service providers
• Generate AI-powered price estimates
• Send promotional communications (with your consent)
• Respond to inquiries and provide customer support
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: When you book a service, we share necessary information with the provider
• Payment Processors: To process transactions securely
• Business Partners: For integrated services with your consent
• Legal Requirements: When required by law or to protect rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Secure data centers with physical security

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict: Limit certain processing of your data

To exercise these rights, contact us at privacy@promudi.ai.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

Types of cookies we use:

• Essential: Required for the Service to function
• Analytics: Help us understand how you use the Service
• Preferences: Remember your settings and preferences
• Marketing: Used to show relevant advertisements

8. Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes described in this policy. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of sale of personal information. We do not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: privacy@promudi.ai
Address: 123 Market Street, San Francisco, CA 94105
Phone: 1-800-ESTIMATE