Insurance and Liability

Understanding protection when using our platform:

Provider Insurance

Verified providers must maintain appropriate insurance for their services. This typically includes:

  • General liability insurance
  • Workers compensation (if applicable)
  • Professional liability (for certain trades)
  • Platform Protection

    Promudi.AI provides additional protection:

  • Payment protection through escrow
  • Dispute resolution services
  • Satisfaction guarantee
  • Your Responsibilities

  • Provide accurate job information
  • Report issues promptly
  • Maintain safe working conditions
  • What's Not Covered

  • Pre-existing damage
  • Work done outside the platform
  • Unauthorized changes to job scope
  • Items not disclosed to the provider
  • Filing a Claim

    If damage occurs, document it immediately with photos and contact support. We'll help coordinate with the provider's insurance.

    Was this article helpful?

    Still need help?

    Our support team is here to assist you