Reporting Issues

If something goes wrong, we're here to help:

When to Report

How to Report

Through the App

1. Go to your booking

2. Click "Report Issue"

3. Select the issue type

4. Provide details

Contact Support

What Happens Next

1. We acknowledge your report within 2 hours

2. We investigate the issue

3. We contact all parties involved

4. We resolve and follow up

Emergency Situations

For immediate safety concerns, call 911 first. Then contact us for follow-up support.